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Brothers & Sisters

Member Since: Oct 27, 2018

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Location: United Kingdom

Member Since: Oct 27, 2018

 Reviews: 0 Stars  (0 Reviews)

Innovative and Inspirational clothing for our Incredible kids.

From Disaster comes Beautiful Things

I am a busy working mum to four beautiful boys. Our lives changed dramatically in 2012 when my son Jago had a tragic accident which left him with a severe brain injury, our beautiful boy could no longer walk, talk or eat. Our lives changed beyond recognition and we entered a very different world. It became very clear to me that there was a lack of not only resources for parents but access to well designed products for children with additional needs, in particular, the clothing market. So with my background in Luxury fashion I decided to design clothing that was not only practical and provided solutions but also beautiful and luxurious.

 

Style & Quality

All of our products are made with high quality organic cottons, sourced and manufactured in Europe. We use only the softest of cottons that are gentle on the skin. All of our labels are printed directly onto the fabric to avoid any irritation. Our tops have all got poppers on the shoulders to allow for an easier dressing experience and a nicer experience for your child.

'In addition to quality we want our kids to have well designed and on-trend products just like their 'brothers & sisters'!

100% Organic Cotton

All of our cotton products are 100% organic and responsibly sourced and manufactured in Europe. Our aim is to provide soft, durable products that are kind to the skin.

All bodysuits have a brand new design for easy access tube feeding and poppers on the shoulder to help easy dressing. They also have gorgeous touchy feely prints on the front to provide a multi sensory experience!

Products will be wrapped with soft tissue paper, and branded with our logo, perfect for your child or as a gift to someone else!

 

Our Mission

"Our mission here at brothers & sisters is to provide not only beautiful and high quality products but also a wonderful shopping experience that all parents deserve!"

 

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Return policy

You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. You can find the return address under brothersandsisterslondon.com/contact.

Privacy Policy


This privacy policy explains how we use any personal information we collect about you when you browse our website, shop with us or provide your personal data to us in any other way.

We respect your privacy, and promise to use any information we hold about you in a safe and responsible way. By accessing, browsing, using this website and shopping with us, you agree to our privacy policy, in particular, our use of your information, as outlined below. If you do not agree to this privacy policy, you must not use this website.

what information do we collect about you?

We may also collect information when you provide comments on our goods and services. Brothers & Sisters collects personal information when you register with us or place an order for goods or services, we will use this information to provide the goods and services requested, maintain records and, if you agree, to send you marketing information. Brothers & Sisters will not share your information for marketing purposes with other companies, website usage information is collected using cookies. The information we may collect about you includes: your name and age; your billing and delivery postal addresses; your email address and contact telephone numbers; where you place an order, your payment card details; and your shopping history and preferences.

how will we use the information about you?

We collect information about you to process and deliver your order, manage your account and, if you agree, to email you about other goods and services we think may be of interest to you. From time to time, we may also use your information to contact you for market research purposes. We will not share your information with third parties for marketing purposes.

We will use your information to make this website available to you and when you place an order with us we will process your payment card details to complete any purchase you make. We may collect anonymised information about visitors to our website for the purposes of aggregating statistics or reporting purposes, no individual will be identifiable from such anonymised information.

marketing

We would like to send you information about our goods and services which may be of interest to you, if you have consented to receive marketing, you may opt out at a later date, you have a right at any time to stop us from contacting you for marketing purposes - to do this, please follow the unsubscribe link at the bottom of the email.

access to your information and correction

You have the right under the data protection act 1998 to request a copy of the information that we hold about you. if you would like a copy of some or all of your personal information, please email us at sales@brothersandsisterslondon.com. we may make a charge of £10 for this service.

We want to make sure that your personal information is accurate and up to date, you may ask us to correct or remove information you think is inaccurate or incomplete. Please write to or email us as soon as possible, at the above address, we will correct or update any information as soon as possible.

cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information, we use session cookies to link your selections in your shopping basket to you. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us, no information obtained from the cookie will be used by us for marketing purposes.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser, most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer - this may prevent you from taking full advantage of the website as some of our website features may not function as a result.

other websites

Our website may contain links to other websites, this privacy policy only applies to this website so you should note that once you have used these links to leave our site we do not have any control over that other website. Accordingly, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting any such website and you should exercise caution as well as reading the privacy policy applicable to that website.

changes to our privacy policy

We keep our privacy policy under regular review and may change this policy from time to time by updating this webpage. you should check this page from time to time to ensure that you are happy with any changes, this privacy policy was last updated on 10th April 2016.

how to contact us

please contact us if you have any questions about our privacy policy or information we hold about you by emailing sales@brothersandsisterslondon.com or write to us at: Brothers & Sisters, Churchill Court, Welton, Northamptonshire, NN112JF

security

We are committed to ensuring that your information is secure, in order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, we cannot guarantee the security of any data you disclose online, you should be aware of the inherent security risks of providing information and dealing online over the internet. You do not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at Brothers & Sisters, you warrant that you are at least 18 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Brothers & Sisters as responsible for the personal information.
  • Events outside Brothers & Sisters control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognised before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Brothers & Sisters reserves the right to amend any information without prior notice.

 

Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Brothers & Sisters, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Brothers & Sisters for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Force Majeure

Events outside Brothers & Sisters control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Brothers & Sisters is released from Brothers & Sister's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

 

Payment

All products remain Brothers & Sister's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Vasuma.

All transfers conducted through Brothers & Sister's are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

 

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Cookies

Brothers & Sisters uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Brothers & Sisters without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Brothers & Sisters we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

Brothers & Sisters reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Brothers & Sisters has the right to cancel the order and refund any amount paid in the best way. Brothers & Sisters shall also notify the customer of equivalent replacement products if available.

 

 

 

Contact Details

Lyn
Worrall
Welton, Northamptonshire, NN1 12JF,
United Kingdom

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