VAT Exemption

VAT Relief Declaration

If you are eligible for VAT relief please contact the seller in order to get your VAT refunded after your order has been placed. 
Some Vendors may list their product at zero VAT because their products are generally purchased by people who meet the government requirement for VAT relief. 

Who Qualifies for VAT Relief?

If you’re disabled or have a long-term illness, you won’t be charged VAT on products designed or adapted for your own personal or domestic use. Also, you won’t be charged VAT on certain types of:
  • adjustable beds
  • stairlifts
  • wheelchairs
  • medical appliances to help with severe injuries
  • alarms
  • braille paper or low vision aids - but not spectacles or contact lenses
  • motor vehicles - or the leasing of a Motability vehicle
  • building work like ramps, widening doors, installing a lift or toilet
What Proof Do You Need

To get the product VAT free your disability has to qualify. For VAT purposes, you’re disabled or have a long-term illness if:

  • you have a physical or mental impairment that affects your ability to carry out everyday activities, for example blindness
  • you have a condition that’s treated as chronic sickness, like diabetes
  • you’re terminally ill

You don’t qualify if you’re elderly but able-bodied, or if you’re temporarily disabled.

You’ll need to confirm in writing that you meet these conditions. Your supplier may give you a form to state your name and illness after your purchase. 

Please visit the HMRC website for more information:


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